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HHP Wales Public Advisory Group

Health for Health Professionals Wales (HHP Wales) provides access to free psychological and mental health support to all NHS staff, students and volunteers in Wales.  

We are excited to announce the call for expressions of interest for a chairperson and up to a further six members to establish the HHP Wales Public Advisory Group (PAG).  

The PAG will ensure vital service user involvement in the development of the organisation and they will have a role in: 

  • providing feedback (positive and negative) and proactively identifying service enablers and barriers to the HHP Wales team 
  • informing the strategic direction of the service 
  • supporting the delivery of a co-produced service with a particular focus on accessibility and inclusivity 

The PAG will include, but not be limited to former clients of the service, other NHS staff with lived experience of mental health difficulties who have not used the service and may extend to include other interested members of the public where appropriate.   

The PAG will meet quarterly to discuss the ongoing progress and development of the service and report into HHP Wales as appropriate.    

How to apply

Please provide expressions of interest in the form of a single page letter which should provide information about why you would like to join the PAG and indicates whether you would like to be considered for the position of chairperson, member or both.

Submissions and requests for further information about the PAG can be obtained from Dr Jake Hard.

The cut-off for submissions is Friday the 19 March 2021. 

Email: hardj1@cardiff.ac.uk

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GP trainee shares her experience of accessing mental health support during the pandemic

Natalie is a GP trainee currently living and working in west Wales. She trained in London having struggled with anxiety as a teenager, seeking counselling and other avenues of support at various points in her life.

Natalie’s anxiety came to head in her fifth year of medical school when the stress of working, extra-curricular activities and transitioning into clinical medicine became overwhelming.

She rediscovered her passion for medicine after a year out and moved to west Wales 18 months ago to undertake her training placements on a part-time basis.

Natalie shares her struggle from the start of 2020 when her anxiety flared up, exacerbated by issues in her personal life, cancelled wedding plans due to COVID-19 and working as a junior doctor in the middle of a global pandemic.

At the start of last year, my anxiety increased and I began to realise I needed some help. Over the past 10 years of living with anxiety, I have come to recognise the triggers in my behaviour that highlight for me that I may start to struggle with my mental wellbeing.

Over-thinking, worrying, catastrophising and compulsive behaviour like checking plug switches and shutting doors have become red flags for me.

I noticed I was starting to develop unhelpful thinking styles and behaviours again which told me it was time to reach out for support.

I approached my GP. I had been self-managing my anxiety since moving to Wales but this was my first time seeking help locally.

I was nervous because I was about to enter a placement rotation in the local area and I felt self-conscious as a medical professional seeking help. The GP was excellent and did not make me feel at all judged. She told me about the HHP Wales service, and I have been doing much better since they helped me get set up with a therapist.

Natalie contacted HHP Wales over the phone. With the launch of our new website, the quickest way to refer yourself for support is through our referral form.

white woman in a yellow jumper typing on a laptop

What did you find most helpful about the HHP Wales service?

Moving to a new place and all the challenges and opportunities that come with that can be difficult but the flexibility and convenience of the sessions set up by HHP Wales really helped.

It was coincidental that, due to the pandemic, everything was moving online and when I called HHP Wales for the first time and was given a triage conversation over the phone, an option of an online consultation was ideal for me.

I was offered a set of eight sessions with a therapist based in Cardiff which was great because I could have the sessions from the comfort of my own home.

The flexibility helped alleviate worry as I was mindful that I was about to start in working within psychiatry teams in the local area.

I was very aware I was starting as healthcare professional at same time as starting as a patient and I really wanted to keep my personal/professional identity separate.

The confidentiality reassurances offered by the therapy through HHP Wales meant I never had to worry about anonymity.

I didn’t feel the sessions being online put me at any disadvantage and I feel lucky to have accessed such high-quality face to face therapy, despite living so far away from anyone!

Seeking help for your mental health

It can be a real struggle to know where to start. Over the past decade, I have accessed help through a number of different routes such as Occupational Health, signposting through trade unions and medical organisations.

I experienced first-hand the hesitancy in seeking help through your own hospital or GP’s surgery when you work within the medical field.

If you need someone to talk to, please take that first step and reach out whether it’s through Occupational Health, your GP or through self-referral with a service like HHP Wales.


We are grateful to Natalie for sharing her story with us through a recorded conversation with Dr Thomas Kitchen, Deputy Director of HHP Wales, during the HHP Wales Symposium in December 2020.

Resources

HHP Wales

Health for Health Professionals Wales (HHP Wales) offers access to mental health support for all NHS Wales employees, students and volunteers. 

HHP Wales is a free, confidential service that is supported by Welsh Government funding and administered through Cardiff University.

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Pharmacist shares experience of mental health support during Long COVID recovery

South Wales pharmacist, Geraint Jones, contracted COVID-19 in April 2020. He has kindly shared an insight to his experiences over the last year after he was later diagnosed with Long COVID.

Geraint was living with a multitude of symptoms after his initial COVID infection in April, which became extremely impactful on his day-to-day life, both as a professional and as a person.

Geraint explained: “I was in quite a novel situation at this time as I was diagnosed with Long COVID by a London clinician with experience in treating patients after initial COVID infection.

“There was no guidance on how to support or manage patients presenting with a huge variety of symptoms at this time, so I felt very uncertain on how the illness may impact my life, but also how long it will continue to affect my life.”

Finding support

Health for Health Professionals (HHP Wales) was recommended to Geraint through a friend at Swansea Bay University Health Board.

“After knowing the struggles I’d faced with COVID, and subsequently, Long COVID. I sought support through HHP Wales predominantly out of desperation and not knowing who to turn to for help.”

After initially contacting the service to see what support was available, Geraint was assigned a therapist who would lead him through sessions of Cognitive Behavioural Therapy (CBT).

“My experience with HHP Wales has only been positive. Having used CBT in the past, I loosely understood what I was to expect, but also my therapist gave me very useful tips to get the most out of the sessions and then implement this into my day-to-day life.

“The strategies we spoke through were very simple and never used too much mental ability (which I appreciated as some days I was completely lacking in this).

“I naturally felt comfortable when discussing any personal issues with the therapist, which is a skill in itself but also making me feel at ease throughout at a time and date to suit my varying physical symptoms.

“The sessions were always based around what I, or my therapist, felt I would benefit from having understood my needs through conversation and assessment.”

Would you recommend HHP Wales to others?

“Definitely! I’d never heard of HHP Wales before October (2020), and to be honest, I had quite low expectations due to not knowing much about them or the service that they provide. I don’t think I could have got it more wrong!” 

Geraint contacted HHP Wales via e-mail. With the launch of our new website, the quickest way to refer yourself for support is through our referral form.

Geraint continued: “I received an answer in less than a few hours with a telephone appointment for the next day, essentially a triage appointment to understand why I felt like I needed support.

“I spoke with Nicola, a Dr Advisor, who recommended a course of CBT and sent me the details of my assigned therapist to make initial contact. 

“Within a week, I was introducing myself to my therapist and starting the sessions – I’ve not known a service with such a quick turnaround time and handover between colleagues. 

“I cannot thank the HHP Wales team enough for guiding me through some very difficult times when nobody else understood my worries and concerns.”

Helping to investigate Long COVID

Geraint recently gave evidence as part of an All Party Parliamentary Group about Long COVID.

He had been a part of a small focus group with a senior research associate of the Cambridge Institute who was interested in speaking with men living with Long COVID.

Dr. Nisreen Alwan M.B.E. was part of the focus groups where the attendees would talk about their lived experiences and the lack of support out there for everyone affected.

Geraint said: “A few weeks later, Dr. Alwan got in touch and asked if I’d like to be a part of the All Party Parliamentary Group (APPG) debate led by Layla Moran, Lib Dem MP for Oxford West & Abingdon.”

The aim of the debate was to help gather evidence to submit to MPs about the incidence of Long COVID and how it continues to affect those who have survived the acute infection.

Geraint giving evidence as part of the Long COVID debate

“This was live-streamed via March For Change’s social media accounts, with MPs attending virtually, but also some decided to attend personally at the House of Commons,” Geraint explained.

He continued: “I honestly believe that the support I received from HHP, and gaining an understanding of how to live with a long-term health condition, gave me the confidence to speak at such a debate.

“I used my learned coping mechanisms to help guide me through the preparation and conversation, highlighting the importance of managing strategies when living with an illness.” 

Is there anything you’d like to highlight to anyone considering getting in touch with HHP Wales?

“Prior to contracting COVID, I was fit, well, and would like to think that I was quite resilient; unfortunately, COVID completely changed my physical and mental health.

“The support I received from HHP Wales invaluable at an uncertain time when no other support was available.

“This has been a complete eye-opener to what support is available for healthcare professionals and I would definitely (and already have!) recommended HHP Wales to colleagues.” 

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HHP Wales first annual symposium

Thank you to everyone who joined us for our first annual symposium on 11 December 2020. 

We were pleased to bring together the team involved in running the Health for Health Professionals Wales (HHP Wales) service with a wider audience interested and involved in mental health support across Wales and the UK.

As well as briefly reviewing the services on offer via HHP Wales, we heard from NHS colleagues who have received support through us.

We cannot thank Sarah and Natalie enough for taking the time to share their experiences, of what led them to the service and how they found the support they received.

Professor Neil Greenberg gave a fascinating talk around the concepts of moral injury and Dr Julie Highfield led us on a reflection of practical strategies to manage grief and loss.

As our first symposium took place online due to the restrictions of the COVID-19 pandemic we have been able to make a recording available.

Watch it on Youtube

  • Welcome – Jon Bisson
  • Opening address from the Chief Medical Officer for Wales – Frank Atherton
  • HHP Wales: Past, present and future – Debbie Cohen and Jake Hard
  • Moral injury: What is it and what to do about it? – Neil Greenberg
  • Reflecting on a lived experience – Sarah, Natalie and Thomas Kitchen
  • Making sense of our grief and loss – Julie Highfield
  • Q&A and close

HHP Wales

Health for Health Professionals Wales (HHP Wales) offers access to mental health support for all NHS Wales employees, students and volunteers. 

HHP Wales is a free, confidential service that is supported by Welsh Government funding and administered through Cardiff University.