About us

​Health for Health Professionals Wales (HHP Wales) offers a free, confidential service that provides NHS staff, students and volunteers in Wales with access to various levels of mental health support.

​We offer self-help, guided self-help, peer support, and virtual face-to-face therapies with accredited specialists.

HHP Wales aims to provide support to those with acute symptoms such as those feeling overwhelmed and distressed or having difficulties managing the various challenges that the pandemic has brought; those developing symptoms of anxiety and depression, as well as longer-term effects such as Post-traumatic Stress Disorder (PTSD).

​How it works

After contacting the service individuals are directed to a trained doctor advisor who will triage their need and signpost them on to one or more of the following services:

Self-help

In collaboration with Health Education and Improvement Wales (HEIW) and the NHS England Practitioner Health service, we are able to sign-post to numerous mobile applications, self-help guides, virtual groups and other services. Visit our resources.

Peer Support

This will give access to volunteer peer-support providers.

Doctors and medical students will be directed to the services run by the British Medical Association (BMA). Other health professionals will be directed to an HHP Wales service.

Guided self-help

Following initial consultations with either a SilverCloud or HHP Wales therapist, individuals will be directed to specific Self-help materials. As appropriate a follow-up consultation will review the need for additional
support.

In conjunction with the National Centre for Mental Health (NCMH) and Traumatic Stress Wales, we also offer a guided self-help service for post-traumatic stress disorder (PTSD).

Virtual face-to-face consultations

Individuals can receive up to eight sessions of Cognitive Behavioural Therapy (CBT) from a British Association for Behavioural and Cognitive Psychotherapies (BABCP) accredited therapist.

HHP Wales has been designed to work in conjunction and to be complementary to the services offered by occupational health departments and the support available to an individual through their GP.

How to contact us

To access our guided self-help, peer support, and virtual face-to-face services contact us.

This can be done in one of three ways:

  1. Complete our referral form
  2. Email us at hhpcovid19@cardiff.ac.uk
  3. Call 0800 058 2738

In line with current Government advice to protect our staff during this public health emergency, HHP Wales colleagues are working from home and making the best use of technology to continue to support NHS workers in Wales.

If possible, please consider contacting us via the referral form or email in the first instance.

We will get back to you within one working day and will make arrangements for you to speak to one of our doctor advisors who will talk you through your options for ongoing therapies and support. This is a free service.

HHP Wales is available Monday to Friday, 9am – 5pm

​If you would like to speak to someone in Welsh, please inform the HHP Wales team when you contact us.